Comments on: Reputable Car Dealers In Lakeland?

By: jimmy mosley

jimmy mosley — Fri, 07 Nov 2008 03:16:40 +0000

LAKELAND AUTOMALL .i have an f250 that i have had 2 years and never changed it in any way other than a new set of tires. LAKELAND AUTOMALL has done warrenty work on it four times prior to now, 11-09 makes three weeks ago i dropped it off for a normal service. hahahha so i thought , i have had nothing but problems from them since. my truck got worked on the first two days it was there next thing i know there they got it tore to smitheriens when i finally called them they wanted me to foot the bill. i have been stranded since then fighting with them over who’s covering it. they will not hep me to get the reginal man involved, and the owner they treat him like the wizard of oz. hince i have been promised calls and yet to hear from them . my truck set for 2/1-2 weeks it was there. the issue is still not to a honorable. customer service is very unsatisfactory. email me if your interested in my story, at jay7904@live.com . as for using LAKELAND AUTOMALL, i highly recomend another delership.

By: Lilly

Lilly — Sun, 28 Sep 2008 06:07:01 +0000

PAYDAY Motors at 92 & Combee: DON’T BOTHER! They will SAY anything, PROMISE anything to get your money. Deal-breaker to fix tailgate on the truck I bought from them NEVER happened–one excuse after another. Have it in WRITING. I wasted more TIME & GAS than I really care to admit; they even held my tag hostage! Took me 2 1/2 months to get it! “We don’t have time to call all of our customers.” Yeah, they actually told me that! This father & son (Larry & Larry) think it’s a hoot to treat their customers with disrespect–but only AFTER they’ve gotten their money! Stacey isn’t any better (how hard up does SHE have to be to enjoy her job there, let alone work there?). I guess if that’s the only place you can get a job, everyone has to put food on the table…but I digress.
They didn’t like it when I told them that I WAS NOT A HAPPY CUSTOMER after waiting for 3 HOURS for them to fix my tailgate, only to have them tell me they had the wrong part (oh yeah, great mechanic they have–takes him that long to figure out the tailgate handle is the wrong part?). No, I don’t believe the mechanic is that STUPID, I believe that was a juvenile game this POS, podunk crap dealer (oops, I mean car dealer) plays. Do you know what they did when I picketed the place? They gathered up my GARBAGE (soda bottle, snack, etc) from the day before when I was there for THREE HOURS and bagged it up, stuck a note on it (”Miss Lilly, you forgot your garbage.”), and snuck over to my vehicle & left it on my hood while I was picketting. Shows how clean the place is too, when they don’t empty their garbage! I wouldn’t recommend the restroom…
Anyway, that’s my story. I think (and this is the legal disclaimer and solely the author’s opinion) that they are shysters & they suck! They have no idea of how to earn repeat customers. My truck is crap and I will NEVER do business with them again. Tell everyone you know that even the tag agency has had numerous complaints on the way they do business (holding tags hostage on a regular basis, maybe?).
FRIENDS DONT LET FRIENDS BUY FROM PAYDAY!

By: Kate

Kate — Mon, 01 Sep 2008 17:56:32 +0000

I had an awful experience with Lakeland Suzuki. Awful customer service, nothing ran smoothly in there. Happy to hear at least there are a few good dealerships

By: rick

rick — Mon, 01 Sep 2008 04:18:49 +0000

recent really great experience with Lakeland automall also

By: Roger

Roger — Fri, 22 Aug 2008 17:02:13 +0000

Last year I was looking for a used truck or SUV online. I found a used ford explorer at Lakeland Chrysler Dodge and I found a Used Chevy Colorado at Regal. I printed them both out and took a ride. I liked the Explorer better so I went to Chrysler first. It was about 3:00PM and I pulled in to the lot and found the explorer. I got out to "kick the tires" and not a soul came out. I was there for at least 10 minutes. Can you believe that? I had $15,000 cash to spend! It would of been an easy sale. Well, because I am a stubborn Irishman I took off and went to Regal. I found the Colorado, met a salesperson named Calvin (nice guy) and went for a test drive. I told him I would go home and think about it and he respected my wishes. Later on that evening I bought it. Great Experience! I even got a happy birthday letter from him last May!